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Digital employees authorize against external services using OAuth — you click Connect, authorize BuildAI in the popup, and your employee can read and write through that service from inside chat. We handle the OAuth flow, token refresh, and scope management for every connector below.
Don’t see what you need? Your employee can also call any HTTP API directly. See Custom integrations for how to wire one up.

Email & messaging

Calendar & scheduling

Files & docs

CRM & sales

Tasks & projects

Marketing & social

Analytics & support


Custom APIs

If a service you need isn’t listed above, your employee can still talk to it through a custom integration - simply describe the API in plain English and BuildAI will generate the calls and authentication scaffolding automatically. Your employee will use it just like any built-in connector.

Example: Mailtrap Email Integration

Mailtrap is an email delivery platform that helps send, test, and manage emails through APIs and SMTP. You can use it for sending transactional emails, notifications, marketing emails, and testing email workflows. You can connect Mailtrap to your digital employee or AI app using an API key. For example, you can simply tell your employee:
“Use Mailtrap to send welcome emails to new users”
or:
“Send outreach emails using Mailtrap”
BuildAI will understand the integration request and automatically guide you through the setup process. When needed, a secure popup will appear asking for your Mailtrap API key. Your credentials stay secure and are not exposed directly in prompts or workflows. Don’t know where to find your API key? Your digital employee can guide you step-by-step through the process. Example instruction:
“Help me connect Mailtrap”
For reference, this guide explains how to retrieve your Mailtrap API token: Mailtrap API Token Guide The same integration approach works for both:
  • Digital Employees
  • AI Apps built with BuildAI
See Custom integrations to wire one up.